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Privacy Policy

At Beyond Barriers Care, we are committed to protecting the privacy and confidentiality of our website visitors and users. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and the choices you have regarding your personal information. Please read this Privacy Policy carefully to understand our practices.
 

  1. Information We Collect
     

1.1 Personal Information: We may collect personal information from you when you visit our website or use our services. The types of personal information we may collect include:
 

  • Contact information, such as your name, email address, and phone number.

  • Demographic information, such as your age, gender, and location.

  • Health-related information, such as your medical conditions or disabilities.
     

1.2 Usage Information: We may collect non-personal information about your use of our website and services, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar tracking technologies.
 

   2. Use of Information
 

2.1 Providing Services: We may use the information we collect to provide you with the services you have requested, such as personal care, domestic assistance, support coordination, transportation, and related services. This may involve sharing your information with our staff members or third-party service providers who assist us in delivering these services.

2.2 Improving Our Services: We may use your information to analyze and improve our services, understand user preferences and trends, and personalize your experience on our website.

2.3 Communication: We may use your contact information to communicate with you regarding our services, respond to your inquiries or requests, and provide you with important updates or information related to your care or our organization.

2.4 Legal Obligations: We may use or disclose your personal information when required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property, or that of others.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We restrict access to your personal information to authorized personnel only, and we maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of your information.

4.Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by Beyond Barriers Care and does not cover the privacy practices of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. Your Choices

5.1 Access and Update: You may review, update, or correct your personal information by contacting us using the information provided at the end of this Privacy Policy.

5.2 Opt-out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us.

6. Children's Privacy

Our services are not directed towards individuals under the age of 18. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the updated Privacy Policy will indicate the effective date. Please review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please Contact us at:

Beyond Barriers Care Address:

23 Princes Hwy, Werribee-3030

Email: admin@bbcare.com.au

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