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Types of NDIS Support Coordinators

The National Disability Insurance Scheme (NDIS) is a significant social reform in Australia that provides support to people with disabilities, their families, and carers. One of the key roles in the NDIS framework is that of the Support Coordinator.

This article aims to explain the various types of NDIS Support Coordinators, their roles, and their responsibilities. The goal is to provide a thorough understanding of these different aspects.

Support Coordinator in talk with NDIS participant

Role of Support Coordinators

Understanding Support Coordinators

Support Coordinators play a crucial role in the NDIS ecosystem. They are responsible for:

  • Assisting participants in understanding and implementing their NDIS plans

  • Connecting participants with appropriate service providers

  • Helping participants navigate the NDIS system

  • Ensuring that participants are receiving the support they need to achieve their goals

Types of Support Coordinators

There are three main types of Support Coordinators in the NDIS system:

  • Support Coordinator (Level 1): (Also known as Support Connection) This type of support coordinator assists participants in building their skills to understand and implement their NDIS plan. They help participants connect with service providers, access community resources, and manage their plan more independently over time.

  • Support Coordinator (Level 2): A Level 2 support coordinator provides more intensive assistance to participants with complex needs. They assist in creating strategies for implementing the NDIS plan. They also help in building the participant's capacity to coordinate their supports. Additionally, they address any barriers that may arise. Read more about Level 2 Support Coordination in detail.

  • Specialist Support Coordinator: Specialist support coordinators are experienced professionals who assist participants with particularly complex or challenging needs. They have expertise in areas such as mental health, complex health conditions, behavioral challenges, or intricate service coordination. Their role involves collaborating closely with a participant's broader support team. Read about Specialist Support Coordinator in detail.

  • Early Childhood Early Intervention (ECEI) Coordinator: ECEI coordinators work specifically with families and children aged 0-6 who have developmental delays or disabilities. They assist in accessing early intervention supports and services to enhance the child's development and wellbeing.

  • Local Area Coordinator (LAC): While not exactly a support coordinator, LACs are employed by external organizations contracted by the NDIS to provide information, advice, and support to participants. They provide guidance to individuals in comprehending and utilizing the NDIS, formulating their strategies, and establishing connections with resources and assistance in their nearby vicinity.

Choosing the Right Support Coordinator

When choosing a Support Coordinator, it's essential to consider the participant's specific needs and circumstances. Here are some factors to consider:

  • The participant's goals and aspirations

  • The complexity of the participant's needs

  • The participant's ability to manage their own supports

  • The participant's existing support networks

Participants can make an informed decision about the best type of Support Coordinator for their needs by understanding these factors.

If you need assistance with selecting the appropriate Support Coordination Services, please contact us. You can either fill out the Contact form or call us at 1300 190 023.


Support Coordinators are important in the NDIS system. They help participants with their plans. They also help participants connect with the right service providers.

The participant's needs and circumstances will determine whether they require a Support Connection, Coordination of Supports, or Specialist Support Coordination.

Understanding the different types of Support Coordinators can help participants make the best choice for their situation.


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